1. Introduction
Zeronix Technology LLC is committed to maintaining a professional, transparent, and ethical environment in all aspects of our operations—from IT product supply to service delivery. This policy outlines the core principles and expectations that guide our interactions with clients, partners, vendors, and employees.
2. Code of Conduct
- All employees must conduct themselves with integrity, professionalism, and respect.
- Any form of harassment, discrimination, or unethical behavior is not tolerated.
- Confidential company or client information must not be disclosed without authorization.
3. Workplace Environment
- Punctuality, accountability, and collaboration are key expectations.
- Onsite team members must adhere to safety and operational guidelines.
- Clean, secure, and organized workspaces are to be maintained at all times.
4. Customer Interaction & Support
- All clients must be treated with respect and transparency.
- Inquiries must be handled professionally and promptly.
- Misrepresentation of product specs, pricing, or service capabilities is strictly prohibited.
5. IT Product Sales & Delivery
- Products are sold based on real-time availability and clear invoicing.
- Warranties and return policies are communicated prior to sale.
- All deliveries and installations must follow proper documentation.
6. Privacy & Data Security
- Customer data is kept confidential and used only for relevant business activities.
- We comply with applicable data protection laws and follow secure data handling practices.
7. Anti-Bribery & Compliance
- Zeronix enforces a zero-tolerance policy toward bribery or any corrupt practice.
- All transactions and vendor relationships must comply with UAE laws and international trade regulations.
8. Amendments
This policy may be updated periodically. Stakeholders will be informed of major changes.